FAQ

Deposit & Withdraw

• TOKOK Online Customer Service
• Not received deposit
• Not Received Withdrawal
• How to Withdraw?
• How to Deposit?
• How to register?

Security

• How to reset your Password？
• Install and set“Google Authenticator”
• Account Security Reminder
• How to change Google authentication?
• How to Change SMS Authentication？
• SMS Authentication

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Trading Guide

• TOKOK Feature Guide
• How to invest in Supernodes？
• Fee Structure on TOKOK

Other

• TOKOK Feature Q&A
• How to Use Wallet
• Google verification code error solution
• How to Avoid Phishing Attack
• What to do if you forgot password?
• What to do if you haven't received SMS code?

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